Privacy Policy
1. Introduction
Welcome to Weblo ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice agent services.
At Weblo, data protection is our top priority. Our platform is built with security and privacy at its core, ensuring that your information is handled with the utmost care and in compliance with applicable privacy laws and regulations.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided during registration or service use.
- Usage Data: Information about how you interact with our services, including call recordings, transcripts, and usage statistics.
- Technical Data: IP address, browser type, device information, and cookies.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our services
- Personalizing and improving user experience
- Training and improving our AI voice agents
- Analyzing usage patterns and trends
- Communicating with you regarding updates or support
4. Data Security
We implement industry-leading security measures to protect your personal information. Our enterprise-grade security includes:
- End-to-end encryption for all communications
- SOC 2 Type II certified infrastructure
- Regular penetration testing and security audits
- Secure authentication with MFA support
- Protection against unauthorized access, alteration, disclosure, or destruction
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We implement transparent data retention policies and provide options for data deletion upon request.
6. Compliance & Regulations
We are committed to complying with applicable privacy laws and regulations, including:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- Other applicable international and local privacy laws
We do not sell or share your personal data with third parties for marketing purposes.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also provide additional notice.